Orders & payments
Placing orders, payment questions and order status.
1.1 YouTube Video You can get Quick idea from the video 1.2 Single Product Checkout Using “Buy Now” Select the Quantity Click Buy Now Button If you ara an…
Order Processing TimeThe “promised delivery timeline” is the estimated date when your order is expected to be delivered. This timeline is determined by considering several factors,…
Why my order is cancelledUnderstanding the reasons for order cancellations is indeed important to avoid any inconvenience. The reasons you’ve mentioned are common causes for order…
How would I know if my order has been confirmed?After placing your order, you will receive an order confirmation by email and SMS. You can also sign in to your Tudo account to check your orders. If you need…
Why my order is Pending?1. Payment failure: This can happen if your credit or card is declined. If there are insufficient funds in your account or if there is an issue with the…
Why my order is failed1. Orders are failed due to shipping failure. This can happen due to; Contact no not reachable of the customer Incorrect Address Damaged goods Customs Issues…
How to cancel my order?You can “Cancel Request” any order that is not marked as “Ready to Ship”. You can use the Tudo account to cancel the requested order. Or you can contact Tudo…