HELP GUIDES

Shipping & delivery

Track your parcel and get help with delivery.

How To Track My Order

You will get the order tracking number after the order marked as shipped by the shipping provider. You can directly track your orders from relevant delivery…

What Do I Do If My Order Is Delayed?

We apologize for the delay you’ve experienced with your order. We are actively working to address our backlog and reduce delays to ensure that your packages…

Reasons for Order Delay

The delays may be attributed to one of the following reasons. Seller Sourcing Issues The seller could take longer than expected time to fulfill your order.…

Delivery Areas

Tudo is delivers your products all over Sri Lanka For more information on related topics, you can refer to the following articles: What Do I Do If My Order Is…

Can I open and check the parcel before receiving and paying the rider?

Thank you for the clarification. It appears that open box delivery is not allowed at Tudo, and customers are expected to receive the parcel, pay the rider, and…