Can I open and check the parcel before receiving and paying the rider?
Thank you for the clarification. It appears that open box delivery is not allowed at Tudo, and customers are expected to receive the parcel, pay the rider, and then, if any issues arise upon unwrapping the package, follow the return process with Tudo.
If you have any further questions or if there’s anything else I can assist you with, please feel free to ask.
Need more help?
Contact the Tudo team with your order ID or store name.
