Product Warranty – Handled by the Seller

Product Warranty

All product warranties on Tudo.lk are handled by the product seller (vendor).

The seller is responsible for warranty assessment, repair, replacement, service-centre instructions and any other warranty resolution according to the warranty terms applicable to the product.

How to make a warranty request

1. Keep your order details, invoice and any warranty information supplied with the product.
2. Provide the Order ID, product name, details of the issue and supporting photos/videos where relevant.
3. The request will be directed to the product seller for warranty handling.
4. Tudo may assist with communication, but the seller makes and handles the warranty decision and process.

Warranty periods, coverage, exclusions and service procedures may differ by seller, brand and product. Please check the product listing and seller-provided warranty terms for the applicable conditions.