Return Policy
Thank you for purchasing with Tudo Lk. Please find the information about the return policy for damaged, defective, incorrect, or incomplete products from your seller. Here’s a summary of the key points:
Reasons for Return: Customers are encouraged to raise a return request if their product is damaged, defective, incorrect, or incomplete at the time of delivery.
Return Timeframe: Return requests must be initiated immediately and within a maximum of 7 days from the date of delivery.
Warranty Coverage: Products that are covered by a seller’s warranty will be replaced according to the terms and conditions of the warranty.
Electronic Appliances & Mobile Phones: For issues with electronic appliances and mobile phones that occur after usage or beyond the return policy period, customers are advised to check if the product is covered under the seller’s warranty or the brand’s warranty. Further information on warranty claims can be found in the Warranty Policy.
This information is useful for customers to understand the procedures for returning or seeking replacements for products that don’t meet their expectations or arrive in a defective or damaged condition. If you have any specific questions or need further assistance with this policy or any other matter, please feel free to ask.
